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Privacy Policy
Effective date: March 13, 2026
About Cashout Wizard
Cashout Wizard is a restaurant tip management and payroll settlement platform. In the restaurant industry, a "cashout" refers to the end-of-shift cash reconciliation process where servers and staff account for their sales, tips, and cash on hand. Cashout Wizard digitizes this process — it has no connection to gambling, betting, sweepstakes, contests, or any gaming activity. Our customers are restaurants, bars, and hospitality businesses across Canada.
Cashout Wizard ("we", "us", "our") operates the web application at app.cashoutwizard.com and the website at cashoutwizard.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Information You Provide
- Account information: When you sign in with Google, we receive your name, email address, and profile picture from your Google account.
- Restaurant data: Restaurant names, employee names, roles, email addresses, phone numbers, and PIN codes you enter into the Service.
- Financial data: Cashout reports including sales figures, tip amounts, and payout records you enter or that are extracted from emailed reports.
1.2 Information Collected Automatically
- Usage data: Pages visited, features used, timestamps, and device type.
- Device tokens: Unique identifiers generated for kiosk devices authorized to access the Service.
- Log data: IP address, browser type, operating system, and referring URLs.
1.3 Information from Third Parties
- Google OAuth: Name, email, and profile image when you authenticate via Google.
- Clover POS: If you connect a Clover account, we access employee data, order data, and shift information through the Clover API.
- Payment processors: If you enable direct deposit payouts, payment processors handle bank account details securely.
- Email ingestion: If you forward cashout reports to your restaurant's Cashout Wizard email address, we process the email content to extract financial data.
2. How We Use Your Information
- To provide, operate, and maintain the Service.
- To calculate tip distributions and generate cashout reports.
- To authenticate users and manage access to restaurant accounts.
- To process direct deposit payouts to employee bank accounts.
- To send transactional emails (invitations, login links, reports).
- To improve the Service, fix bugs, and develop new features.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers: Supabase (database and authentication), Cloudflare (hosting and email routing), Resend (transactional email), and Airwallex (payment processing).
- Restaurant administrators: Owners and managers of a restaurant can view all employee data and cashout reports for that restaurant.
- Legal requirements: When required by law, subpoena, or government request.
4. Data Storage and Security
Your data is stored on Supabase infrastructure with row-level security policies. All data is encrypted in transit (TLS) and at rest. Employee PINs are stored as one-way cryptographic hashes and cannot be recovered. We retain data for as long as your account is active or as needed to provide the Service.
5. Your Rights
- Access: You can request a copy of your personal data.
- Correction: You can update inaccurate information through the Service or by contacting us.
- Deletion: You can request deletion of your account and associated data by emailing us.
- Portability: You can export your cashout reports and employee data in CSV format.
6. Cookies and Local Storage
We use browser local storage to persist authentication sessions, device tokens, and theme preferences. We do not use third-party tracking cookies or advertising cookies.
7. Children's Privacy
The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
8. International Data Transfers
Your data may be processed in Canada and the United States through our infrastructure providers. By using the Service, you consent to the transfer of information to these countries.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date.
10. SMS/Text Messaging
Cashout Wizard may send SMS or text messages to employee phone numbers for login links, shift notifications, and cashout confirmations. SMS consent is collected through a standalone checkbox that is separate from all other agreements, including this Privacy Policy and our Terms of Service.
10.1 How Consent Is Collected
Employees must take affirmative action (checking an unchecked box) to opt in to SMS. The SMS consent checkbox is clearly labeled and appears during:
- Employee portal claim: When an employee claims their profile and enters their phone number.
- Employee profile setup: When a manager adds an employee's phone number with the employee's consent.
- Settings update: When an employee enables SMS notifications in their profile settings.
Consent to receive SMS is not required as a condition of employment or use of the Service. Consent is never pre-checked, never bundled with acceptance of other terms, and can be revoked at any time.
10.2 Message Details
- Program: Cashout Wizard Employee Notifications
- Company: Form 27b/6 Consulting Corp. (operating as Cashout Wizard)
- Phone: +1 (888) 759-2519
- Message types: Transactional only (login links, cashout confirmations, payout notifications, security alerts)
- Frequency: Varies; typically 1–5 messages per week during active shifts
- No marketing or promotional messages will be sent.
10.3 Opt-Out
- Reply STOP to any message to unsubscribe immediately.
- Disable SMS in your employee profile settings.
- Contact your restaurant manager to remove your phone number.
- Email support@cashoutwizard.com.
10.4 Data Privacy for SMS
Phone numbers are stored securely and used only for the transactional purposes described above. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
For the complete SMS terms, see our SMS Consent & Terms.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
privacy@cashoutwizard.com